Have you considered your callers' experience when they call Makro?
They are either met with a ringing phone, or even worse a cold auto-attendant voice that repeats "your call will be answered soon, your call will be answered soon, your call will be answered soon".
And when they do get through to someone they will most likely be placed on hold during the call.
Now you have a choice of what you want your customer to listen to:
- "Dead air", or silence? Caller may just hang up and call another Retailer
- The dreaded "Ice cream truck" melodies? This screams unprofessional when compared to your competitors
- A robotic and undynamic voice repeating "your call is important to us, please hold"? Is it really that important?
- The AnsaCall solution? Fresh, new messages every month advertising new deals keeping your caller engaged. Operating hours. Contact details. Branch Address. The possibilities are endless!
Call us today on 0861 114 657 or email us at email@example.com to get started.
Please have a listen to see how you could be communicating with your customers:
Young Black Female:
Mature White Female: