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Dis-Chem

Introducing the AnsaCall Telecoms Message On-Hold promotion for Dis-Chem!

 

 

This is how your PABX should be greeting your customers

 

 

Have you considered your callers' experience when they call Dis-Chem Pharmacies?

They are either met with a ringing phone, or even worse a cold auto-attendant voice that repeats "your call will be answered soon, your call will be answered soon, your call will be answered soon".

And when they do get through to someone they will most likely be placed on hold during the call.

Now you have a choice of what you want your customer to listen to:

  • "Dead air", or silence? Caller may just hang up and call another pharmacy
  • The dreaded "Ice cream truck" melodies? This screams unprofessional when compared to your competitors
  • A robotic and undynamic voice repeating "your call is important to us, please hold"? Is it really that important?
  • The AnsaCall solution? Fresh, new messages every month advertising new stationery promotions keeping your caller engaged. Operating hours. Back to School. The possibilities are endless!

In most cases you literally have your customer's life in your hands, shouldn't they be treated with the professionalism they deserve and receive from your staff once on hold?

Call us today on 0861 114 657 or email us at sales@ansacall.co.za to get started.

 

 

Watch this short video to learn more about what we do.