Message On Hold, Auto Attendant and Nightline solutions

• Custom recorded messages installed on your business PABX systems or uploaded to your cloud PABX
• Messages recorded in the voice of your choice 
• Messages recorded in the language of your choice
• Message changes within 2 to 4 days of client request
• All hardware provided by Answer Call Studio to enable you to play the messages on your PABX
• Flexible, client-orientated payment options (Monthly, Annual or once off options available) 
• As the client, you can choose your rate of message changes
• Share helpful information, such as your trading hours, location, or contact information
• These services will keep your customers entertained and provide them more information on all your products, services and specials.
• On most annual and monthly packages, message changes are done at no cost to you. Ask for more information.

 Studio Hire and Productions

• Our voice recording studio is available for hire!
• The studio hire is R1,750 per hour and production fees are R420 per hour. 
• Prior arrangement is required to book the studio and all bookings and queries can be made by using our contact us page.

Telephone Etiquette Training

• Introduction and Ice-breaker
• First impressions count- discussion and practical application of office etiquette
• 15 minute tea break
• “You are the face of the company” – discussion on dealing with upset and angry callers, correct greeting on the phone, use of appropriate vocabulary when addressing clients and colleagues
• Office dress code - discussion and practical examples. How the dress code influences your success and represents your company.
• 30 minute break
• Making the most of your voice - Voice exercises and tips in our in-house recording studio
• Practical session on answering the telephone, manners, voice projection and vocabulary

All bookings and queries can be made by using our contact us page.